Frequently Asked Questions

Everything you need to know about our botanical beauty essentials.

Are Plantoria Pure products 100% natural?

Yes, we pride ourselves on using only plant-based, sustainably sourced ingredients. All our products are free from synthetic fragrances, parabens, and sulfates.

Do you test your products on animals?

Absolutely not. Plantoria Pure Inc. is a strictly cruelty-free brand. All of our formulations are Leaping Bunny certified and vegan-friendly.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the unused portion for a full refund, minus shipping costs.

Can I track my order once it has shipped?

Yes, once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

Are your containers recyclable?

We are committed to the planet. 95% of our packaging is made from recycled glass or post-consumer recycled plastic to minimize our environmental footprint.